Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steven Fauntleroy

Steven Fauntleroy

December 20, 2024

5  out of  5
rating by Steven Fauntleroy
"Laura thank you for your expertise in opening my State Farm auto insurance policy today 12-20-2024 you gave me excellent customer service support and I am grateful that you were able to lower my monthly payment..as a senior citizen you made me feel very comfortable with your ability and knowledge of the business .. I am very pleased and satisfied to have spoken with you today about my policy… may you and your representatives have a very blessed and happy merry Christmas and a joyous and safe new year ahead.. 🌲 2025."
Profile photo of Lashunda Young

Lashunda Young

December 18, 2024

5  out of  5
rating by Lashunda Young
"Very pleasant and great looking for discounts awesome customer service"
Profile photo of Nicole Whitmore

Nicole Whitmore

December 13, 2024

5  out of  5
rating by Nicole Whitmore
"The State Farm associates are kind & very helpful. Whenever I have a question they are always informative 😊"
Profile photo of Ocularion9

Ocularion9

December 10, 2024

5  out of  5
rating by Ocularion9
"Kristin is very effective in getting my insurance needs taken care of! She added renter's insurance to my policy and got me through every obstacle I had right away! I highly recommend Kristin and am pleased with our results today! Thank you so much!"
Profile photo of Frank Peterson

Frank Peterson

November 5, 2024

5  out of  5
rating by Frank Peterson
"Had a great experience with Kristen going over my policy. She explained everything to me so I could understand the entire policy, and making sure I was getting the best rate for what I needed. Thank you!"
Profile photo of Robin Pelt

Robin Pelt

October 30, 2024

5  out of  5
rating by Robin Pelt
"Kristin is very knowledgeable. I had lots of questions and she was able to answer each and every one. It made me feel comfortable talking to an agent who wanted to make sure that I received the beat insurance for me."
We responded:
"Thank you Robin for your kind words. Kristin is a vital part of our agency and we are so happy to hear that your experience with her was wonderful. I know that she wants to ensure that all her customers understand what coverages they have, how their money is spent, and how to best organize their insurance program. Thank you for meeting with Kristin. We look forward to serving you for years to come. "
Profile photo of Devra Love

Devra Love

October 15, 2024

5  out of  5
rating by Devra Love
"Kristin was delightful. Kristin is so adorable. I love her southern accent. Kristin makes you feel so relaxed and comfortable. Thank you for having a sweet lady like her. ☺️"
We responded:
"Hoping our customers feel welcome and comfortable is our goal. We want you to be apart of our extended family and team. Thank you for choosing us for your insurance needs. "
Profile photo of matthew escobar

matthew escobar

October 13, 2024

5  out of  5
rating by matthew escobar
"Amy's office was comfortable and cozy and everyone was extremely friendly."
We responded:
"Thank you so much. I appreciate you "
Profile photo of Daniel Burch

Daniel Burch

September 26, 2024

5  out of  5
rating by Daniel Burch
"I had a phone appointment through State Farm today to review my automobile insurance. I was contacted on time by Kristen from Amy Simpkins‘s office and she I fully reviewed my coverages. To my surprise was able to make a change I was not aware of increasing my auto insurance coverage at a minimum cost. Kristen was very professional and kind and listen to all and any questions I had and address them all to my satisfaction. I have been with State Farm for many many years and have never had any difficulty with any claims I have made. They have always taken care of me throughout the time I have been with them with little fuss, making any insurance claims very easy and stress free. Thanks Kristen!"
We responded:
"Thank you ! We enjoy meeting the needs of our customers. Kristin is a valued member of our team and so happy that she was able to meet your needs today. We appreciate the kind words. "
Profile photo of Unity Kustomz

Unity Kustomz

July 18, 2024

5  out of  5
rating by Unity Kustomz
"I had the pleasure of being assisted by Kristin! She was awesome and very informative. I standby State Farm and their wonderful customer service."
We responded:
"We appreciate you meeting with Kristin to review your policies. That is so important to make sure you have everything covered properly. We value those insurance reviews as we uncover additional needs like jewelry, computers, life insurance, disability insurance, etc. Thank you for taking the time to meet with her. "
Profile photo of Briana Scott

Briana Scott

July 9, 2024

5  out of  5
rating by Briana Scott
"Kristin was my agent and she was lovely! What an amazing women. I was very uneducated about my policies/insurance and she helped explain things in a way for me to understand. I do appreciate that. Thank you!!! ☺️"
We responded:
"Making sure our customers understand what they have and don’t have is very important. I’m glad Kristin was able to assist you today. We appreciate your review ❤️"
Profile photo of Dale Mays

Dale Mays

June 12, 2024

5  out of  5
rating by Dale Mays
"They give good information! Very helpful!"
We responded:
"In today’s world of information, it can’t get confusing and complicated. We try to make sure that everyone understands what they are paying for in their auto home or life insurance policies. "
Profile photo of kenny hass

kenny hass

June 6, 2024

5  out of  5
rating by kenny hass
"My whole experience greatly exceeded my expectations. From the moment I walked in the door I felt very comfortable and welcomed. Kristin did an amazing job explaining everything and helping me make the best decision for what I needed."
We responded:
"Having reviews is the best way to determine coverage needs. I’m so happy that you met with Kristin to uncover your needs and have her explain your auto home and life insurance policies. "
Profile photo of Mike Street

Mike Street

June 6, 2024

5  out of  5
rating by Mike Street
"Very pleased with the service"
We responded:
"Thank you for the review! We pride ourselves on our service and helping our customers. "
Profile photo of carolyn jefferson

carolyn jefferson

May 23, 2024

5  out of  5
rating by carolyn jefferson
"Staff is Very friendly, helpful and professional. Always eager to give you the best of their products, that fits your life.😊💯"
We responded:
"Thank you for your kind words. Making sure that we tailor our auto, home, life, and financial products to fit our customers' needs is our main priority. Everyone has a unique situation and getting to know our customers helps us put those plans together. We appreciate you!"
Profile photo of Dee Rek

Dee Rek

May 10, 2024

5  out of  5
rating by Dee Rek
"Very best! Mrs Simpkins and Kristin have been the best and very professional on going over the policy. If I could I would give it 100 stars."
We responded:
"Thank you for your compliment. We appreciate all our customers and work to provide the very best customer experience for all your insurance needs. "
Profile photo of Valzohn Randall

Valzohn Randall

May 7, 2024

5  out of  5
rating by Valzohn Randall
"Kristin was very hopeful and very professional. I really appreciate that."
We responded:
"Kristin in a vital part of our agency. She cares about our customers and making sure she is securing their assets whether it is your auto, home, life or financials. We appreciate your feedback and business. "
Profile photo of Tammie Epps

Tammie Epps

April 30, 2024

5  out of  5
rating by Tammie Epps
"Kristin at (Amy Simpkins (State Farm) very helpful in going on polices to insure we had coverage to fit our needs."
We responded:
"Annual reviews of your insurance program is important to stay on top of our changing lives. As we grow, so does our insurance needs. We want to make sure that we cover your assets such as auto, home, life and financials in case the unexpected happens. Thank you for taking the time and being a vital part of insuring your future. We appreciate you!!"
Profile photo of Cathy Giacobbe

Cathy Giacobbe

April 19, 2024

5  out of  5
rating by Cathy Giacobbe
"Laura Strickland is awesome. Had lots of questions and took up a lot of her time. We are now state farm customers"
We responded:
"Welcome to the family! We appreciate your business. Helping our customers with their auto home and life insurance is our business. Thank you for the opportunity to help you and your family "
Profile photo of Wayne Franklin

Wayne Franklin

April 17, 2024

5  out of  5
rating by Wayne Franklin
"Amy Simpkins is the very best, I have now been living in Virginia for one year and seven months now, I have been part of the State Farm family for over three years in New York, when my wife and I move to VA, we needed home owner insurance, Amy was so spot on in helping us with the process. Last November I had a run in with a deer, this office help me out so fast in getting me into rental and a new car. So like a good neighbor, no like an awesome neighbor Amy and State Farm was there. And for that, I will always be grateful."
We responded:
"It has been such a pleasure getting to know you and your family. We are here to help you when the unexpected happens. Protecting your auto, home, life and financials is what we do! Getting to know you and your family is the bonus and best part of it. We are grateful and honored that you chose us for all your insurance needs. Thank you!!"
Profile photo of Sarah Compton

Sarah Compton

April 17, 2024

5  out of  5
rating by Sarah Compton
"Great 👍"
We responded:
"We appreciate your business and 5-star review. Customers like yourself if what makes us proud to serve our community. "
Profile photo of marion branch

marion branch

April 16, 2024

5  out of  5
rating by marion branch
"I had great experience with state farm today the meating with Kristin went verywell"
We responded:
"Kristin is our newest member to our team. She is eager to get to know our customers and make sure that you have the right program for you and your family. Reviewing your auto, home, life and financial coverage is what she does best. Thank you for allowing us to serve you!"
Profile photo of William Jones

William Jones

April 11, 2024

5  out of  5
rating by William Jones
"Great, very helpful."
We responded:
"Glad to hear!! We are certainly thankful for your business and continued support. We apprecaite the 5-star review and look forward to working with you for years to come. "
Profile photo of Monica Trusty

Monica Trusty

April 2, 2024

5  out of  5
rating by Monica Trusty
"I would like to say that my experience with statefarm and Laura and Amy Simpkins was beyond excellent they answered all my questions without hesitation. It was a excellent experience and I will be referring them."
We responded:
"It was a pleasure working with you on your auto insurance needs. We will be happy to work with anyone you refer, friends and family are all welcome. Let us know how we can help further!! "
Profile photo of Kimberli Brown

Kimberli Brown

March 20, 2024

5  out of  5
rating by Kimberli Brown
"Excellent experience with Kristin Lawrence she was very helpful and kind."
We responded:
"Thank you for your review and welcome to the agency. Kristin is a vital part of our agency and we are so glad she is a part of our team. I am so glad that she could help you with your auto and home insurance. Thank you for business "